FAQS + Financial Info

Katy, Texas

Frequently Asked Questions

How do I schedule an appointment?

Call our office at 281-631-5858 to schedule an appointment or book one online today.

Do you see walk-ins?

Dr. Kwon sees patients by appointment only. However, we always do our best to accommodate pet emergencies as needed.

What is your cancellation or rescheduling policy?

Please contact our office as soon as possible if you need to reschedule. Our team will work with you to find a time that works better for you.

What do I need to bring to my pet's first appointment?

You will need to bring in the following:

Medical records
Vaccine records
List of medications

How can I get a copy of my pet's records?

We are happy to email your pet's records to you or a veterinary facility upon request.

How often should I schedule my pet's wellness check?

Puppies and kittens need monthly appointments until all the boosters are administered, usually around age 1. From that point on, adult pets generally need vet visits once a year. However, senior pets and those with chronic illnesses may require more frequent care. We will provide your pet with necessary vaccinations and check for underlying health issues. Remember - prevention and early intervention are key to maintaining healthy, vibrant lives.

Why does my pet need vaccinations?

Vaccinations are just as important to pets as they are to humans. They can prevent infectious diseases that can cause severe illness or even death. Vaccinations help safeguard your pets and significantly extend their lives - and some are required by law.

Aside from your furry friend, pet vaccinations can safeguard your family members. For example, rabies is more than a threat to animals. The viral disease can be transmitted to humans, with a more than 99% fatality rate. It is not worth the risk to your pets or family members to delay vaccinations.

How often does my pet need a rabies vaccination?

The first rabies shot is good for one year. From that point on, rabies vaccinations last for three years. We will discuss the best options for your pet.

Why would my pet need dental cleaning?

Dental disease is more than just bad pet breath. If not removed, plaque and tartar buildup on your pet's teeth and gum line can cause tooth decay and gum disease, which can result in pain and even tooth loss. Harmful oral bacteria can also be released into the bloodstream, putting your pet's health at risk. We may recommend dental cleaning under general anesthesia, if needed, to safeguard your pet's oral and overall health.

How can I prevent my pet from getting fleas, ticks, and heartworm?

We are happy to discuss parasite prevention products to keep fleas, ticks, and heartworms at bay. Beware of over-the-counter parasite prevention products, which are often ineffective and can be harmful to your furry friend.

My pet is a strictly indoor pet, so is heartworm prevention necessary?

Heartworm disease is transmitted to your pet through mosquito bites. Mosquitoes can make it easily into your home, so even strictly indoor pets require heartworm prevention for their protection.

At what age should I have my pet spayed or neutered?

We will evaluate your pet's unique needs to help you determine the ideal time to spay or neuter your cat or dog. In general, most veterinary professionals recommend spaying or neutering around six months of age.

Should I have my pet microchipped?

Microchipping is a simple yet invaluable measure that significantly increases the chances of a happy reunion if your pet ever wanders away. Unlike collars or tags, microchips are permanent and cannot be removed or lost. The process involves implanting a tiny chip under your pet's skin, containing a unique identification number linked to your contact details. This ensures quick and reliable identification, increasing the chances of being reunited with a lost pet.

What are common signs of pet emergencies?

Common signs of a pet emergency may include the following:

Difficulty breathing
Extreme coughing or choking
Ingestion of toxins or poisonous substances
Bloating or a swollen or painful abdomen
Severe diarrhea or vomiting
Difficulty urinating or defecating
Seizures or convulsions
Unconsciousness, weakness, or lethargy
Inability to stand or walk
Heavy bleeding that will not stop

Pets are masters at hiding their pain, so if you have any concerns, contact our office to schedule a same-day appointment. If your pet experiences an emergency after office hours, please contact an emergency pet veterinarian for immediate care.

Financial Information

What forms of payment do you accept?

We aim to make payment convenient. We accept most insurance plans and offer a variety of payment options, including the following:

Cash
Debit cards
Visa, Mastercard, American Express
Personal checks with a valid driver's license.
CareCredit
Scratchpay

Please note that payment is due at the time services are rendered.

Do you offer a pet wellness plan?

We are pleased to offer an in-house membership plan to ensure your pet has access to quality services at an affordable price. Our pet wellness plans for cats and dogs cover all the essential annual services your pet needs to thrive at any stage of life.

Special Offers

50% OFF

New Patient Visit

*New patients only. Cannot be combined with any other offer. Limited time only. Restrictions may apply, call for details.

$50 OFF

Dental Cleaning